[{"data":1,"prerenderedAt":45},["ShallowReactive",2],{"page:dotCms:/news/nsw-qld-severe-weather-updates":3},{"page":4,"layout":41,"containers":44},{"shortyWorking":5,"cachettl":6,"publishDate":7,"mimeType":8,"body":9,"inode":10,"path":11,"articleType":12,"host":13,"locked":14,"stInode":15,"contentType":16,"identifier":17,"thumbnail":18,"publishUserName":19,"publishUser":20,"__icon__":21,"creationDate":22,"folder":23,"liveInode":10,"hasTitleImage":24,"sortOrder":25,"name":26,"shortyLive":5,"excerpt":27,"template":28,"hostName":29,"modDate":30,"extension":31,"canSeeRules":24,"canRead":24,"canEdit":24,"heroImage":18,"title":32,"baseType":33,"archived":14,"ownerUserName":19,"working":24,"canLock":24,"friendlyName":32,"live":24,"owner":20,"isContentlet":24,"languageId":34,"workingInode":10,"statusIcons":35,"shortyId":36,"url":11,"titleImage":37,"modUserName":19,"hasLiveVersion":24,"modUser":20,"publishedDate":38,"contentTypeIcon":39,"variant":40},"3909264c37","0","2025-03-05 10:36:17.612","application/dotpage","\u003Cp>\u003Cspan>If you are impacted by Tropical Cyclone Alfred, we’re here to help.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan>\u003C/span>\u003C/p>\n\u003Cp>To support our customers currently impacted by the severe weather across QLD and NSW, we will be providing the following  assistance:\u003C/p>\n\u003Cp>\u003Cstrong>Free call diversion\u003C/strong>: If your home phone service is no longer working due to damage, Southern Phone offers free call diversion to a mobile or fixed line number.\u003C/p>\n\u003Cp>\u003Cstrong>Payment extension: \u003C/strong>Those suffering financial hardship as a result of severe weather damage may apply to have the due date of their bill extended.\u003C/p>\n\u003Cp>\u003Cstrong>Fee waiver: \u003C/strong>Late fees, break of contract fees and other fees that result from a property destruction may be waived. Activation and reconnection fees may also be waived if customers seek to reconnect their service within 12 months.\u003C/p>\n\u003Cp>\u003Cstrong>Severe financial hardship: \u003C/strong>In situations where there is severe financial hardship due to the destruction of property, you may apply for Southern Phone to waive your bill.\u003C/p>\n\u003Cp>To seek assistance in the above areas, please contact our Australian based team on 13 14 64 or chat to our team online.\u003C/p>\n\u003Cp>\u003C/p>\n\u003Cp>\u003Cspan>To learn more about what kinds of emergency support we can provide and how to report network faults, \u003Ca href=\"https://www.southernphone.com.au/help/emergencies-outages/weather-events/weather-events\">please visit this link. \u003C/a>\u003C/span>\u003C/p>","3909264c-376b-4526-b331-5e7c4dddf21a","/news/nsw-qld-severe-weather-updates","news","8a7d5e23-da1e-420a-b4f0-471e7da8ea2d",false,"145ca38fed3b30363c9920f72cf9c891","Article","dbc78b8ca7447337f19b6f0e56f792c2","2bbeab88afff26a0f14f61ba6ff3d33d","Jordan Parrello","user-2b1712d9-7b92-4a7f-84c5-bf69f0aa83fa","pageIcon","2025-03-05 10:36:17.431","b3378a79be420e7e9ed5d16be87bb3b5",true,0,"nsw-qld-severe-weather-updates","Community has always lived at the heart of Southern Phone. To support our customers currently impacted by the severe weather across QLD and NSW, we will be providing assistance.","4aef94b3c1443086b63848afe84b0bd8","southernphone.com.au","2025-03-05 10:36:17.426","page","NSW & QLD Severe Weather Updates","HTMLPAGE",1,"\u003Cspan class='greyDotIcon' style='opacity:.4'>\u003C/span>\u003Cspan class='liveIcon'>\u003C/span>","dbc78b8ca7","thumbnail","2025-03-05 00:00:00.0","article","DEFAULT",{"body":42},{"rows":43},[],{},1785713772117]