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API",{"publishDate":408,"language":409,"type":416,"inode":417,"host":372,"text":418,"locked":373,"stInode":80,"contentType":81,"identifier":419,"publishUserName":406,"publishUser":420,"creationDate":421,"folder":379,"hasTitleImage":373,"sortOrder":380,"hostName":382,"modDate":422,"link":423,"title":418,"baseType":387,"archived":373,"ownerUserName":406,"working":4,"live":4,"owner":420,"languageId":391,"shortyId":424,"url":425,"titleImage":395,"modUserName":406,"hasLiveVersion":4,"modUser":420,"__icon__":426,"contentTypeIcon":427,"variant":428},"2025-02-24 10:01:55.285",{"languageId":391,"language":410,"languageCode":411,"country":412,"countryCode":413,"languageFlag":414,"isoCode":415,"id":391},"English","en","United States","US","en_US","en-us","external","e71d3a9d-a06f-4eab-b172-a5d27069bf28","Quick Exit","40201dd82f7a7b4a512bebb67c7c84f8","user-20ae7170-18f1-42d9-9256-cb9eb055fe2a","2025-02-24 10:01:55.242","2025-02-24 10:01:55.238","http://www.bom.gov.au/","40201dd82f","/content.e71d3a9d-a06f-4eab-b172-a5d27069bf28","contentIcon","link","DEFAULT","We’re here to support you.","40488dde7e","/content.c68cb9b7-f60d-434b-9b81-b6b99afa45bb","image_right",{"publishDate":434,"inode":435,"host":372,"locked":373,"stInode":72,"contentType":73,"identifier":436,"publishUserName":375,"publishUser":376,"creationDate":437,"folder":379,"hasTitleImage":373,"sortOrder":380,"hostName":382,"modDate":438,"title":439,"removeBottomPadding":440,"content":441,"baseType":387,"archived":373,"disabledWYSIWYG":442,"ownerUserName":375,"working":4,"live":4,"owner":376,"languageId":391,"shortyId":443,"url":444,"contentName":439,"titleImage":395,"modUserName":375,"removeTopPadding":440,"hasLiveVersion":4,"modUser":376},1772495102878,"11bae215-b53e-4dcc-ab0a-14f7556d1b25","30d0f952a936e98f0ae6e8ba0ea4bd72",1766355675641,1772495102813,"statement block","Yes","\u003Ch4 class=\"p1\">Our Family & Domestic Violence Statement provides information on how we can support you or if someone you know is facing domestic or family violence.\u003C/h4>\n\u003Ch4 class=\"p1\">\u003Cstrong>\u003Ca href=\"https://southernphone-prod-1.dotcms.cloud/dA/fcd7ff899d/spc_-_fdv_statement_2026pdf.pdf?language_id=1\" target=\"_blank\" rel=\"noopener\">Click here to access our Family & Domestic Violence Statement.\u003C/a>\u003C/strong>\u003C/h4>\n\u003Ch4 class=\"p1\">Easy Read Version - Family & Domestic Violence Statement\u003C/h4>\n\u003Cp class=\"p1\">\u003Cstrong>Arabic\u003C/strong> - و\u003Ca href=\"https://southernphone-prod-1.dotcms.cloud/dA/e3f68026d8/Arabic       _SPC.pdf?language_id=1\" target=\"_blank\" rel=\"noopener\">المنزلي الآسري بالعنف الخاص الدعم إقرار \u003C/a>\u003C/p>\n\u003Cp class=\"p1\">\u003Cstrong>Simplified Chinese\u003C/strong> - \u003Ca href=\"https://southernphone-prod-1.dotcms.cloud/dA/3aa1c99943/Simplified%20Chinese  _SPC.pdf?language_id=1\" target=\"_blank\" rel=\"noopener\">电信服务家庭暴力支持声明\u003C/a>\u003C/p>\n\u003Cp class=\"p1\">\u003Cstrong>Italian\u003C/strong> - \u003Ca href=\"https://southernphone-prod-1.dotcms.cloud/dA/7a2065b547/Italian   Dichiarazione sul supporto contro la violenza familiare e domestica_SPC.pdf?language_id=1\" target=\"_blank\" rel=\"noopener\">Dichiarazione sul supporto contro la violenza familiare e domestica\u003C/a>\u003C/p>\n\u003Cp class=\"p1\">\u003Cstrong>Korean\u003C/strong> - \u003Ca href=\"https://southernphone-prod-1.dotcms.cloud/dA/f28d6e8a3f/Korean           _SPC.pdf?language_id=1\" target=\"_blank\" rel=\"noopener\">통신 서비스를 위한 가족 및 가정 폭력 지원 안내문\u003C/a>\u003C/p>\n\u003Cp class=\"p1\">\u003Cstrong>Vietnamese\u003C/strong> - \u003Ca href=\"https://southernphone-prod-1.dotcms.cloud/dA/75b7314051/Vietnamese -  Tuyen bo Ho tro khach hang bi Bao luc Gia inh va Trong nha oi voi cac Dich vu Vien thong_SPC.pdf?language_id=1\" target=\"_blank\" rel=\"noopener\">Tuyên bố Hỗ trợ khách hàng bị Bạo lực Gia đình và Trong nhà đối với các Dịch vụ Viễn thông\u003C/a>\u003C/p>",[405],"30d0f952a9","/content.6693a7ea-138e-44c6-b4be-12b7fb172ec5",{"publishDate":446,"inode":447,"host":372,"locked":373,"stInode":72,"contentType":73,"identifier":448,"publishUserName":375,"publishUser":376,"creationDate":449,"folder":379,"hasTitleImage":373,"sortOrder":380,"hostName":382,"modDate":450,"title":451,"content":452,"baseType":387,"archived":373,"disabledWYSIWYG":453,"ownerUserName":406,"working":4,"live":4,"owner":420,"languageId":391,"shortyId":454,"url":455,"contentName":451,"titleImage":395,"modUserName":375,"hasLiveVersion":4,"modUser":376},1766355731780,"0be2eca7-c59c-4ccd-97a3-03d5252805ac","aadc0244034d3de01a176a93fa9b7654",1740391316515,1766355731705,"ContentBlock-familyviol-2","\u003Ch2>What is family and domestic violence? \u003C/h2>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Family and domestic violence can take many forms and may be known as different things such as relationship violence or intimate partner violence.\u003C/span>\u003Cspan data-ccp-props=\"{}\"> \u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Family and domestic violence is not limited to physical abuse. Other forms of family and domestic violence can include but are not limited to:\u003C/span>\u003Cspan data-ccp-props=\"{}\"> \u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">\u003Cspan data-contrast=\"auto\">Economic or financial abuse: behaviour that is coercive, manipulative or unreasonably controls a person in a way that denies their personal or financial independence – often in a way that involves fear or intimidation, for example by coercing a person to hand over control of assets and income or forcing a person to put bills under their name and then not taking financial responsibility for them\u003C/span>\u003Cspan data-ccp-props=\"{}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">\u003Cspan data-contrast=\"auto\">Emotional or psychological abuse: behaviour that does not demonstrate respect for someone's feelings, opinions and experiences – for instance, name-calling or ridiculing someone, or threatening to institutionalise a person\u003C/span>\u003Cspan data-ccp-props=\"{}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\">\u003Cspan data-contrast=\"auto\">Sexual abuse: any actual or threatened sexual contact without consent\u003C/span>\u003Cspan data-ccp-props=\"{}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\">\u003Cspan data-contrast=\"auto\">Threatening or coercive behaviour, and/or \u003C/span>\u003Cspan data-ccp-props=\"{}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\">\u003Cspan data-contrast=\"auto\">Any other behaviour that controls or dominates you and causes you to fear for your safety or wellbeing, or that of someone else. For instance, isolating a person from their family or friends.\u003C/span>\u003Cspan data-ccp-props=\"{}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003C/p>\n\u003Ch2>How we can help \u003C/h2>\n\u003Cp>\u003Cb>\u003Cspan data-contrast=\"auto\">Specialised Staff:\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> Our staff have undergone specialised training to help understand, identify and respond to family and domestic violence in any form, in an educated and non-judgemental way. We will not ask you for proof when you call us and will work with you to keep your power on. Our first priority when you call will be to check whether you are calling from a safe place, your safety is our priority above all else\u003C/span>\u003Cspan data-ccp-props=\"{}\"> \u003C/span>\u003C/p>\n\u003Cp>\u003Cb>\u003Cspan data-contrast=\"auto\">Account Security:\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> If you tell us that you’re experiencing family and domestic violence, your account will be restricted from general staff access, and can only be accessed by specific, authorised team members on an as needs ‘basis. We use multifactor authentication and we can assign a code word to your account to prevent unauthorised access by a perpetrator or third party.\u003C/span>\u003Cspan data-ccp-props=\"{}\"> \u003C/span>\u003C/p>\n\u003Cp>\u003Cb>\u003Cspan data-contrast=\"auto\">External Support Services: \u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\">We recognise everyone’s circumstances are different and you may require support for various services at different times. Listed below are some immediate and national support services to assist you. A more in-depth list including culturally relevant and state specific services can be found in in our statement. \u003C/span>\u003Cspan data-ccp-props=\"{}\"> \u003C/span>\u003Cspan data-ccp-props=\"{}\">\u003C/span>\u003C/p>",[389],"aadc024403","/content.dbe3407e-71fd-4066-b3da-7a35c4a0eb71",{"publishDate":457,"inode":458,"host":372,"locked":373,"stInode":188,"contentType":189,"identifier":459,"publishUserName":375,"publishUser":376,"creationDate":460,"folder":379,"hasTitleImage":373,"sortOrder":380,"hostName":382,"modDate":461,"title":462,"content":463,"baseType":387,"archived":373,"disabledWYSIWYG":464,"ownerUserName":375,"working":4,"ctaLink":465,"live":4,"owner":376,"heading":429,"languageId":391,"shortyId":478,"url":479,"contentName":462,"layout":432,"titleImage":395,"modUserName":375,"hasLiveVersion":4,"modUser":376},1751329960675,"4dcc2612-66da-46fc-9ac0-2e8ef342d899","64c3cb21315d45ebf6e5e6a99f89043e",1751329960604,1751329960600,"familyviolence2","\u003Cp>\u003Cspan>If there’s an immediate threat to your safety, call emergency 000.\u003C/span>\u003C/p>",[405],{"publishDate":466,"type":416,"inode":467,"text":418,"identifier":468,"publishUserName":375,"publishUser":376,"folder":379,"hasTitleImage":373,"sortOrder":380,"style":469,"hostName":382,"archived":373,"url":470,"hasLiveVersion":4,"language":471,"host":372,"locked":373,"stInode":80,"contentType":81,"creationDate":472,"modDate":473,"color":474,"link":475,"title":418,"baseType":387,"ownerUserName":375,"working":4,"live":4,"owner":376,"languageId":391,"shortyId":476,"target":477,"titleImage":395,"modUserName":375,"modUser":376,"__icon__":426,"contentTypeIcon":427,"variant":428},"2025-07-01 00:33:36.232","6060026f-ed0d-4b17-a139-99095089423a","9f73c27407aa3b97b89bfd6dd9764d3d","cta_style_1","/content.6060026f-ed0d-4b17-a139-99095089423a",{"languageId":391,"language":410,"languageCode":411,"country":412,"countryCode":413,"languageFlag":414,"isoCode":415,"id":391},"2025-07-01 00:33:36.172","2025-07-01 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23:50:01.836",{"languageId":391,"language":410,"languageCode":411,"country":412,"countryCode":413,"languageFlag":414,"isoCode":415,"id":391},"4f5483a1-df32-4bfa-9c27-1b1629490df9","Call 000 if you are seriously injured, need urgent medical help or if your life or property is threatened.","10b63808a408961ff5dee2a2b17a0e59","2025-06-30 23:49:41.451","2025-06-30 23:50:01.74",{"identifier":493,"parent":494,"extension":495,"isContentlet":4,"description":405,"__icon__":496,"mimeType":497,"statusIcons":498,"type":499,"metaData":500,"path":508,"size":501,"name":504,"width":502,"underlyingFileName":504,"height":502},"6fa77291620ff64200f6f2c67668e2e7","7975d5af366fbdb03995ec40e06ee477","png","pngIcon","image/png","\u003Cspan class='greyDotIcon' style='opacity:.4'>\u003C/span>\u003Cspan 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